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In the News

Cancer Unity Ribbon Event

October 17, 2014 - Today PlanetRx, the consumer-focused healthcare website re-launched in 2013 with new ownership and a new focus, announced plans to participate in the Polk County Cancer Unity Ribbon Event (CURE) on October 25, 2014. Event organizers are attempting to break the Guinness World Records™ goal for the “largest human awareness ribbon” ever made. The goal is intended to bring global awareness for all types of cancer in the fight to find a medical cure. Lavender is the global recognition color for all cancers. PlanetRx will sponsor a live count on PlanetRx.com and provide PlanetRx employees to assist in the counting process. CURE participants will be able to visit PlanetRx.com while waiting to enter the Event and during the ribbon assembly to view the up-to-the-moment count. Participants can also share the CURE event page via Facebook with friends and family. Click here to continue reading.

Brand Revival

September 25, 2014 - PlanetRx, the e-commerce retailer dedicated to helping consumers live healthier lives, today announced a public relations campaign aimed at highlighting the revival of its brand name. “My hope is PlanetRx will be seen as a brand that can pick itself up and find favor with consumers because of our commitment to the customer experience and to quality,” said Ryan Flynn, Product and Strategy Manager for PlanetRx. “Brands that had once been big but suffered because of the sluggish economy or other woes are revamping themselves,” Flynn said. “A second chance is something to celebrate. We can be proud and even confident that we will make this change.” Click here to continue reading.

Integrating Apple Pay

September 25, 2014 - PlanetRx, the e-commerce retailer dedicated to helping consumers live healthier lives, today announced plans to incorporate Apple Pay into the checkout process when customers use its mobile site. PlanetRx has been focused on improving the customer experience since it re-launched the website in 2013. Adding the recently announced payment solution from Apple is another commitment to that end. “Apple pay is only one of a host of new improvements that shows our commitment to a better customer experience and an investment in new technologies,” said Ryan Flynn, the Product and Strategy Manager for PlanetRx. The new service category from Apple is an effort to create a new easy, secure, and private way for customers to pay for merchandise in person and online. The technology centers around the iOS platform currently available in the iPhone® 6 and iPhone 6 Plus. Click here to continue reading.

Customer Satisfaction Rebounds

September 10, 2014- PlanetRx, the consumer-focused healthcare website that was re-launched with new ownership in 2013, has spent the last year improving customer service by building a more personalized and responsive user experience. The results have been impressive. Monique Vargas, the lead customer service representative since the ownership change, reports a significant difference in both the processes used to fill orders and the communication between PlanetRx and the consumer. “There have been zero returns since the re-launch,” reports Vargas. “The quality control measures in place assure the customer receives their correct order in good condition.” Click here to continue reading.

Launch of Affiliate Network

August 13, 2014- Today PlanetRx, the consumer-focused healthcare website that was re-launched with new ownership in 2013, announced the initiation of an affiliate program designed ultimately to improve the lives of PlanetRx stakeholders – including the consumer and the affiliate martketers themselves. “PlanetRx is new, so it is important to bring a new approach to the affiliate program that is better than ever,” said Will Palmes, Affiliate Network Manager. The affiliate program will be managed through Chicago based affiliate marketing company ShareASale.com. The affiliate networker connects PlanetRx with internet marketers who use their own websites, blogs, web campaigns, email, and other approaches to inform consumers about PlanetRx products and services. Click here to continue reading.

PlanetRx Celeberates Successful Re-Launch

May 18, 2014 - PlanetRx re-launched one year ago with the lofty goal of improving customer’s healthy lifestyles. Not content to be just an online e-commerce website for the sake of moving merchandise, PlanetRx has specialized in providing the highest quality over-the-counter (OTC) medications and health care products to enrich the lives and improve the health of their users. The response has been positive. “PlanetRx.com has demonstrated what the power of a re-energized brand can do with new leadership and vision,” stated Zach Johnson, VP of Business Development for PlanetRx. “Since re-imagining and re-launching the new PlanetRx.com our customer satisfaction ratings have steadily climbed in response to careful attention to both products offered and the flow of the buying process.” Click here to continue reading.

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